> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wavecentric.ai/llms.txt
> Use this file to discover all available pages before exploring further.
# Customer Management
> Centralized directory for managing business relationships and client engagement.
The **Customer Management** module serves as the primary orchestration hub for all business entities interacting with your platform. It provides a high-density overview of your client base, enriched with real-time activity metrics.
## Engagement & Activity Tracking
The directory uses a sophisticated badge system to provide at-a-glance status updates for every account:
* **Users**: Monitor the number of registered team members associated with each customer organization.
* **Communication**: Identify unread messages or active threads requiring immediate attention.
* **Task Orchestration**: Track pending operational activities linked to specific clients.
* **Inquiry Velocity**: View the volume of active service requests and historical logistics requirements.
## Visual Status Orchestration
Color-coded notification badges (e.g., the red activity counters) allow your team to prioritize outreach based on the urgency of customer needs and the complexity of their current requirements.
