> ## Documentation Index
> Fetch the complete documentation index at: https://docs.wavecentric.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer & Contract Orchestration

> Orchestrating the relationship from legal identity to active contracts.

## 1. Holistic Client Management

In CENTRICO, the **Clients** (`/customers`) and **Customers** (`/leads`) interfaces are orchestrated as a single logical layer.

* **Lead-to-Client Transition**: When a "Prospect" moves to a "Client" status, the system triggers a cascade of updates across the Data Lake, enabling full commercial history tracking.
* **Search Logic**: Autocomplete indexing across multiple databases (`db_ai-loop_CRM_`) to provide instant identity discovery.

## 2. Dynamic Contract Lifecycle

The **Contracts** module (`/gestione-contratti`) manages the legally binding side of the orchestration.

* **Contractual Constraints**: Active contracts are polled during the **Planning** phase to verify agreed-upon rates and service level agreements (SLAs).
* **Automated Renewals**: The system monitors `Termine_Disdetta` (cancellation terms) and alerts the account manager via the **Tasks** module.

<Frame caption="The Dynamic Contract Management interface for creating and auditing commercial agreements.">
  <img src="https://mintcdn.com/wavecentric/ZizuzLT77XSRnJF1/images/flows/contract1.png?fit=max&auto=format&n=ZizuzLT77XSRnJF1&q=85&s=a61d224b3ed29e343dca7b5759bbb6b4" alt="Gestione Contratti" width="1624" height="577" data-path="images/flows/contract1.png" />
</Frame>

```mermaid theme={null}
graph LR
    LD[Leads/Prospects] -->|Validation| CLT[Clients]
    CLT -->|Association| CTR[Contracts]
    CTR -->|Feed| BKG[Magemo Bookings]
```