Skip to main content
Customers provides comprehensive management of client and business data, integrating financial reports from CreditSafe. View, search, and update customer information with detailed credit risk assessments.

Workflow Visualization

What It Does

The Customers system enables you to:
  • View All Customers: Display complete customer database in an interactive table
  • Search Customers: Find specific clients by name, email, city, or CreditSafe ID
  • Financial Reports: Access integrated CreditSafe credit reports and risk assessments
  • Update Reports: Refresh customer financial data from CreditSafe
  • Network Visualization: See company relationships and connected users in an interactive graph

Key Features

Customer Table

Browse all customers with essential information:
  • Business name and contact details
  • Location (city/country)
  • CreditSafe ID for financial tracking
  • Quick actions: View report, Edit data, Update from CreditSafe
Customer list table with view, edit, and update actions Open Customers →

Search Functionality

Autocomplete search across customer database fields to quickly locate specific clients or businesses. Search functionality with autocomplete across all customer fields

Credit Reports

Access detailed financial analysis for each customer including:
  • Risk score and international credit rating
  • Credit limit recommendations
  • Financial statements and liquidity analysis
  • Group structure and parent companies
  • Payment trends and protest history

Report Management

  • View Report: Display comprehensive CreditSafe financial assessment
  • Update Report: Fetch latest data from CreditSafe API
  • Manual Entry: Add CreditSafe ID for customers without linked reports

Network Graph

Visualize organizational relationships showing companies and their connected user accounts in an interactive network diagram. Interactive network graph showing companies and connected users

How to Use

1

View Customer List

Select “Customers” to display the complete table of all clients with name, email, city, and CreditSafe ID.
2

Search Specific Customer

Use the search function with autocomplete to find customers by any field. Results display detailed information.
3

Access Financial Report

Click the View icon next to any customer with a CreditSafe ID to see their complete credit report with risk analysis.
4

Update Customer Data

  • Click Edit to modify customer details in the database
  • Click Update to fetch fresh data from CreditSafe
  • For new CreditSafe links, enter company name and country to search and select

Database Integration

Customer data is stored in db_ai-loop_V3_business with fields including:
  • Business name, email, contact information
  • Location data (city, country code)
  • CreditSafe ID for financial report linking
  • Full CreditSafe report data (risk scores, financials, group structure)