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The New Inquiry wizard facilitates the advanced configuration of complex, multi-service logistics requests through a structured, four-step orchestration process.

Step 1: Route Selection

Powered by integrated geospatial intelligence, this stage identifies the primary transit points of your shipment:
  • Origin & Destination: Precise location identification for both pickup and final delivery.
  • Stop-over (Optional): Inclusion of transit hubs or secondary collection points.
  • Visual Mapping: Real-time geospatial visualization of the selected logistics path.

Step 2: Choose Your Path

Review and select from multiple calculated logistics routes:
  • Multi-Modal Analysis: The system evaluates available paths across Rail, Road, Sea, and Air.
  • Route Summary: View distance metrics and transport legs for each possible orchestration path.

Step 3: Select Service Type

Define the operational parameters of the transport:
  • Service Categories: Select from Door-to-Door, Door-to-Terminal, Terminal-to-Door, or Terminal-to-Terminal.
  • Terminal Handling: Configure specific handling requirements at origin or destination hubs based on the selected service category.

Step 4: Specify Units & Goods

Input granular technical data to finalize the logistics requirement:
  • Loading Unit Specification: Define intermodal units, including type, size, quantity, and weight.
  • Cargo Specifications: Capture specialized data such as NHM Codes, Dangerous Goods (ADR/UN), or Waste (CER).
  • Handling Constraints: Specify constraints like Craneability or specific temperature requirements.

Multi-Service Orchestration

The wizard supports high-density inquiries by allowing users to add multiple distinct service requests (the “basket” approach) before final submission. This ensures that complex global supply chain requirements are captured within a single, unified inquiry ID.
Enhanced New Inquiry Interface