1. Overview
The Track & Trace system provides a unified visibility layer across the entire multimodal chain. It aggregates planned baselines from Planning and real-time events from Execution to provide a “single pane of glass” for operations and customer service.2. Technical Field Mapping
Rail Monitoring
Tracks the movement of train voyages (Pratiche) and their adherence to the schedule.Trucking Monitoring
Tracks the progress of first and last-mile road missions.Order Monitoring (Mandati)
A customer-centric view tracking the end-to-end progress of a shipment.3. Data Visibility Architecture
Event Logic
Milestones are triggered by physical events in the network:- Gate-In: Registered in Monitoring (Gate Ops), triggers the “Arrived at Terminal” milestone.
- Train Dispatch: Registered in Execution (Rail), triggers the “In Transit” milestone.
- Proof of Delivery (POD): Collected via the Driver App, triggers the “Delivered” status.
4. Connectivity & Impact
- Inbound: Pulls the planned schedule from PLANNING (Rail Planning) and hauler assignments from PLANNING (Booking).
- Outbound: Feeds the ADMIN module for service level agreement (SLA) reporting and performance analysis, calculating the variance between “Planned” and “Actual” timestamps.