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1. Overview

The Track & Trace system provides a unified visibility layer across the entire multimodal chain. It aggregates planned baselines from Planning and real-time events from Execution to provide a “single pane of glass” for operations and customer service.

2. Technical Field Mapping

Rail Monitoring

Tracks the movement of train voyages (Pratiche) and their adherence to the schedule.
FieldSourceDescription
PraticaPlanningUnique trip identifier and link to details.
ETA (Est. Arrival)ScheduleThe baseline arrival time from the design.
ATA (Act. Arrival)Execution/GPSThe real-time arrival signal from the carrier.
StatusLogicCurrent voyage state (In Transit, Arrived, etc.).

Trucking Monitoring

Tracks the progress of first and last-mile road missions.
FieldSourceDescription
TrasportatoreSubjectsThe road carrier assigned to the leg.
TargaManual/AppThe vehicle license plate for the mission.
Rif. UTIBookingThe physical container linked to the road leg.
StatusDriver AppInviato, Caricato, or Consegnato.

Order Monitoring (Mandati)

A customer-centric view tracking the end-to-end progress of a shipment.
FieldSourceDescription
Cod. MandatoBookingThe master order identifier.
Stato AvanzamentoAggregationCurrent stage (e.g., Sbarcato, In Treno, Consegnato).
Data PrevistaPlanningThe original delivery baseline for planning.

3. Data Visibility Architecture

Event Logic

Milestones are triggered by physical events in the network:
  • Gate-In: Registered in Monitoring (Gate Ops), triggers the “Arrived at Terminal” milestone.
  • Train Dispatch: Registered in Execution (Rail), triggers the “In Transit” milestone.
  • Proof of Delivery (POD): Collected via the Driver App, triggers the “Delivered” status.

4. Connectivity & Impact

  • Inbound: Pulls the planned schedule from PLANNING (Rail Planning) and hauler assignments from PLANNING (Booking).
  • Outbound: Feeds the ADMIN module for service level agreement (SLA) reporting and performance analysis, calculating the variance between “Planned” and “Actual” timestamps.