1. Overview
Sensitive Data Management and Privacy guarantees the integrity and confidentiality of the sensitive information processed by the platform. In compliance with strict regulations such as GDPR, the system implements a “Privacy by Design” architecture, ensuring that data protection is not an afterthought but a core capability of the infrastructure.2. Scope and Business Meaning
Functionally, this deliverable covers the security and compliance layer. It ensures:- Regulatory Compliance: Adherence to GDPR standards for data handling and the “Right to be Forgotten.”
- Data Sovereignty: Mechanisms to control where and how data is stored.
- Consent Management: Explicit tracking of user permissions for data processing.
3. Implemented Functionalities
The platform implements the following functionalities to fulfill the “protection of sensitive customer data” requirement.Encryption Framework
Requirement Addressed: “Encryption… mechanisms” Data security is enforced through cryptographic standards:- Encryption at Rest: All databases (e.g.,
db_ai-loop_CRM_Inquiries) are encrypted using AES-256 standards on disk. - Encryption in Transit: All API communication is secured via TLS 1.3, ensuring no data can be intercepted during transmission.
- Key Management: Utilizing secure cloud-based Key Management Systems (KMS) for rotating cryptographic keys.
Compliance & Consent
Requirement Addressed: “Consent management” The system includes mechanisms to respect user privacy:- Audit Logging: Every access to sensitive customer records is logged in an immutable audit trail.
- Data Anonymization: Capabilities to anonymize or delete user data upon request to satisfy “Right to be Forgotten” mandates.
4. Technical Enablement
The platform enables this deliverable through:Security Infrastructure
- RBAC (Role-Based Access Control): Strict permission boundaries ensure only authorized personnel can access sensitive fields.
- Field-Level Encryption: Highly sensitive fields (e.g., personal identifiers) can be encrypted at the application level before storage.