1. Overview
Sensitive Data Management and Privacy guarantees the integrity and confidentiality of the sensitive information processed by the platform. In compliance with strict regulations such as GDPR, the system implements a “Privacy by Design” architecture, ensuring that data protection is not an afterthought but a core capability of the infrastructure.2. Scope and Business Meaning
Functionally, this deliverable covers the security and compliance layer. It ensures:- Regulatory Compliance: Adherence to GDPR standards for data handling and the “Right to be Forgotten.”
- Data Sovereignty: Mechanisms to control where and how data is stored.
- Consent Management: Explicit tracking of user permissions for data processing.
3. Implemented Functionalities
The platform implements the following functionalities to fulfill the “protection of sensitive customer data” requirement.Encryption Framework
Requirement Addressed: “Encryption… mechanisms” Data security is enforced through cryptographic standards:- Encryption at Rest: All databases (e.g.,
db_ai-loop_CRM_Inquiries) are encrypted using AES-256 standards on disk. - Encryption in Transit: All API communication is secured via TLS 1.3, ensuring no data can be intercepted during transmission.
- Key Management: Utilizing secure cloud-based Key Management Systems (KMS) for rotating cryptographic keys.
Compliance & Consent
Requirement Addressed: “Consent management” The system includes mechanisms to respect user privacy:- Audit Logging: Every access to sensitive customer records is logged in an immutable audit trail.
- Data Anonymization: Capabilities to anonymize or delete user data upon request to satisfy “Right to be Forgotten” mandates.
4. Technical Enablement
The platform enables this deliverable through:Security Infrastructure
- RBAC (Role-Based Access Control): Strict permission boundaries ensure only authorized personnel can access sensitive fields.
- Field-Level Encryption: Highly sensitive fields (e.g., personal identifiers) can be encrypted at the application level before storage.
5. Evidence of Delivery
The following evidence demonstrates strict compliance with the CCM 09 requirement through foundational infrastructure capabilities:| Capability | Verification Evidence |
|---|---|
| Data Protection | Evidenced by [Security Infrastructure]: The implementation of TLS 1.3 and AES-256 encryption ensures data is protected against unauthorized access. |
| Compliance | Evidenced by [Audit Logs]: System logs recording access attempts serve as proof of monitoring and accountability mechanisms. |
| Access Control | Evidenced by [RBAC Settings]: The configuration of user roles restricts access to sensitive data based on strict “need-to-know” principles. |